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Beyond clear-cut blackhat webspam, the second-biggest category of spam that Google deals with is hacked sites. The most common reaction we hear from webmasters is “The problem is with the Google search. There is nothing wrong with our website.” That’s a real quote from an email one site owner recently sent us. Sadly, it turns out that the site is almost always really hacked. The single best piece of advice I can give to prevent website hacking is “keep your web server software up-to-date and fully patched.” That prevention is much better than the hassle of cleaning up a hack. Here’s an example email I just sent to a site owner with the identifying details removed: Hi xxxxxxx, I’m the head of Google’s webspam team. Unfortunately, example.com really has been hacked by people trying to sell pills.